This course trains your team on VHA and VBA programs to strengthen your understanding of the VA structure, best practices, and ways to better serve Veterans. In-person trainings are preferred and most effective.
Services for Aging Veterans
and Their Dependents
All About VHA
All About VBA
BDM - Business Development
and Marketing With the VA
Homeless and Low Income
Resources
Services for Aging Veterans
and Their Dependents
All About VHA
All About VBA
BDM - Business Development
and Marketing With the VA
Homeless and Low Income
Resources
Online Veterans benefits
workshops
Consulting services
Optional: Veteran Resource
Advocate certification
Coming soon:
Benefits Navigation app
Online networking and
resource support
community
Services for Aging Veterans
and Their Dependents
All About VHA
All About VBA
BDM - Business Development
and Marketing With the VA
Homeless and Low Income
Resources
DAY 1 - Obtaining, processing,
and sending VA referrals / VA
compliance and best practices.
DAY 2 - 12 in-home care and
8 residential care services for
aging Veterans.
DAY 3 - VA service-connected
and non-service-connected
benefits, including A&A
Online Veterans benefits
workshops
Consulting services
Optional: Veteran Resource
Advocate certification
Coming soon
Benefits Navigation app
Online networking and
resource support
community
VHA and VBA structure
VA facility types and resources
VA Community Care and the Veterans’ rights to access
5 ways to receive CCN referralsA
Map your VA Medical Center
The 13 VA programs for In-Home Care
VHA non-medical care programs.
VHA medical care programs
VBA non-medical care programs
Programs that are co-occurrent or stackable and can send a referral for HHA/respite
Service-connected claims
New, increase, secondary, 1151, SMC, and presumptive disability
Benefits for survivors and dependents
How these benefits can help the Veteran pay for additional hours of caregiving
Homeless and low-income resources
Step 1: Veteran eligibility and applying for VA healthcare
Step 2: Veteran requests H/HHA/respite referral
Step 3: Provider sends the referral to community care
Step 4: Receiving the referral, HSRM, and other methods
Step 5: Providing quality care
Step 6: Extensions, increasing hours, requesting DME, and sending referrals
8 programs for residential care
Programs provided by or at the VA.
Programs that the VA covers services at
Programs that can stack with HHA/respite
Non-service-connected claims
Pension with housebound or Aid and Attendance
Education, occupation for Veterans and their families
VA home loans, reverse mortgages to pay for care
Burial benefits
Networking, marketing and BD with the VA
Tools to help you map your local VA Medical Center and identify five ways to receive CCN referrals.
Technical resources for receiving referrals through Health Share Referral Management and other VA methods.
Detailed information on burial benefits, survivors' education, and home loan options for families.
Critical information on VA home loans, reverse mortgages used to fund long-term care as well as homeless housing.
Navigating the Department of Veterans Affairs requires a clear understanding of its two primary branches: the Veterans Health Administration (VHA) and the Veterans Benefits Administration (VBA). At Ember Enrichment Centers, our resources are designed to explain these structures in plain language. We provide the roadmap necessary to understand VA facility types, resource availability, and the specific rights Veterans have regarding community care.
We provide detailed breakdowns of the 13 in-home care programs and 8 residential care programs available to aging Veterans. These resources explain the difference between VHA medical care programs and non-medical support services. Understanding which programs are “stackable” or co-occurrent is essential for maximizing the hours of care a Veteran can receive
Our resources provide in-depth information on both service-connected and non-service-connected claims. This includes specialized guidance on “Aid and Attendance” (A&A), as well as housebound pensions that can help pay for additional caregiving hours. We ensure that Veterans and their families understand the full spectrum of financial support, from presumptive disability to SMC and 1151 claims.
Section 1 VHA and VBA structure VA facility types and resources VA Community Care and the Veterans’ rights to access 5 ways to receive CCN referrals Map your VA Medical Center
A vital part of our resource library is the "Six Steps to CCN Referrals". This guide walks providers through the entire lifecycle of a referral, starting with Veteran eligibility and ending with requesting extensions or durable medical equipment (DME). By providing this level of detail, we ensure that care is never interrupted due to administrative confusion.
For those who need immediate answers, We don’t just train you and leave you to figure out the rest. We provide ongoing consulting support through our weekly Q&A Workshops where alumni organizations from our trainings can access my assistance weekly to answer their BD, VA benefits and healthcare questions. We also offer five comprehensive benefits manuals to serve as a permanent reference for your organization.
The first step toward accessing earned benefits is understanding what is available. Use our resource guides to explore the hundreds of programs the VA offers and learn how they can be stacked to provide the best possible care. Contact Ember Enrichment Centers today for access to our full suite of benefits manuals and VA training resources.
VHA and VBA structure
VA facility types and resources
VA Community Care and the Veterans’ rights to access
5 ways to receive CCN referrals
Map your VA Medical Center
Step 1: Veteran eligibility and applying for VA healthcare
Step 2: Veteran requests H/HHA/respite referral
Step 3: Provider sends the referral to community care
Step 4: Receiving the referral, HSRM, and other methods
Step 5: Providing quality care
Step 6: Extensions, increasing hours, requesting DME, and sending referrals
The 13 VA programs for In-Home Care
VHA non-medical care programs
VHA medical care programs
VBA non-medical care programs
Programs that are co-occurrent or stackable and can send a referral for HHA/respite
8 programs for residential care
Programs provided by or at the VA
Programs that the VA covers services at
Programs that can stack with HHA/respite
Service-connected claims
New, increase, secondary, 1151, SMC, and presumptive disability
Benefits for survivors and dependents
How these benefits can help the Veteran pay for additional hours of caregiving
Homeless and low-income resources
Non-service-connected claims
Pension with housebound or Aid and Attendance
Education, occupation for Veterans and their families
VA home loans, reverse mortgages to pay for care
Burial benefits
Networking, marketing and BD with the VA
